Thursday, December 8, 2016

A Saturday at Nunally Drug Store: Pharmacist's Point-Of-View

            The phone will not quit ringing. I’ve had three people come up to me today wanting to talk about the sores on their legs, or how red and puffy their eyes are. “Does this look infected to you?” has been reverberating off my eardrums for hours. This one lady just asked if she could drink Witch Hazel…What kind of idiot think it’s okay to drink Witch Hazel? None of the technicians know how to complete simple math equations, and the Pharmacy Board just emailed saying that we’re scheduled for a full evaluation and inspection next week. I’ve checked at least 100 prescriptions already in four hours. And now, I’ve got a junkie on the line claiming that his prescription for 120 Xanax that we filled two days ago has been ‘stolen’.
            “Can’t I just fill it a little early and pay for it with cash?” he asks.
“My insurance company doesn’t have to know.”

            “I understand,” I reply, “But if I fill this early for you through your insurance without a new prescription from your Doctor saying it’s OK to do so, they’ll put us both in jail. And as much as I wish they would, today is simply not that day.”

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